On this page you will find our Terms of Conditions, which are our legal and administrative policies regarding privacy, response time and customer support, copyright, purchases, refunds, our media policies, and other policies which we utilize in the course of our business.
By accessing this site and/or purchasing our programs/services you are agreeing to abide by our Terms and Conditions.
Our standard response time for emails is within 24 to 48 hours or 1 to 2 business days, with exceptions for holidays and weekends.
We do not offer 24×7 customer support and cannot guarantee a reply if requests are not sent to our support mailbox, which is [email protected].
While we do our best to resolve issues, those situations that are caused through your actions, such as removal or unsubscribing from a list, not reading instructions, not adding our email address to your mailbox as instructed so emails are not received or end up in your spam folder, or incomplete purchases, can sometimes not be resolved to your satisfaction.
These will be addressed on a case by case basis and we do not take responsibility for issues caused by your actions that are beyond our control. We will make every attempt to ensure that you receive your purchase but cannot and will not assume responsibility for situations resulting from your actions that directly interfere with how a purchase is completed or directly subvert the purchase process.
All programs/services purchased or otherwise accessed on any website managed by Sigrid van Heerwaarden Global B.V. are copyrighted material, and are protected by Dutch and international copyright law.
All material on any of the websites owned and maintained by Sigrid van Heerwaarden Global B.V. is copyrighted and protected under Dutch and international copyright law.
It is illegal and a violation of Dutch and international copyright laws to share any type of print or digital media files with others, use them outside of the limits of the stated policies, and post them on shared or accessible sites, especially when such activities are expressly and specifically forbidden by the copyright holder.
You are expressly and specifically prohibited from sharing any print or digital media files with anyone, for any reason, posting them on any on-line site, including blogs or cloud-based environments, or otherwise distributing, sharing, or using them in any form whatsoever.
The copy you purchase or have access to as part of a program/service is for your personal use only and may not be shared or posted, as noted above, or used as part of a class, seminar, in any program, or with your clients.
All file downloads are audited and monitored. If you choose to disregard our download sharing policy and share these files you will be charged the full price of the program and/or download, or not less than 100 euro, for every illegal file posting, share, or download, plus attorney fees and applicable Court Costs. We reserve the right to charge penalties based on the statutory limits as set by the Dutch Copyright Act. We prosecute everyone who violates these policies to the fullest extent of the law. All content on this website is Copyright (c) 2021 by Sigrid van Heerwaarden Global B.V. All rights reserved.
Programs may include audio, video and pdf files, as well as individual and group (online) coaching options.
Once a program/service has been accessed through payment you are considered as having participated in the program/service.
The start date being the date which is clearly communicated in the welcome email, when paid for the program/service.
The Terms & Conditions are binding for the duration of the program/service. After registration for any program/service you shall be subject to payment of the total amount irrespective of the payment arrangements agreed.
Unless otherwise stated, all programs/services purchased are 100% non-refundable.
You have the legal right to withdraw within 14 days from the program/service purchased (does not apply to recorded programs/services)
To withdraw, send an email to [email protected]
The refund will be made within 5 working days. A fee of 5% of the total amount applies.
In the absence of timely payment, Sigrid van Heerwaarden Global B.V. is entitled to claim the full outstanding amount without any reminders and/or notice.
From 30 days after the amount is payable, statutory interest shall be reimbursed. All (outside) judicial collection costs, with a minimum of €100, =, and interest shall be charged to the negligent party.
Sigrid van Heerwaarden Global B.V. is entitled to refuse participation in the program/service, without prejudice to the obligation of the participant to pay the amount owed to Sigrid van Heerwaarden Global B.V.
If a participant prematurely terminates a program/service, no partial refunds shall take place. If applicable, payment in instalments for the relevant program/service must be paid in full.
In case you cancel your subscription prematurely, you loose access to all (future) paid and free content including access to the membership/app.
Only in case of serious illness which makes it impossible for the participant to continue the program/service (in the future) can a written partial refund be requested for the remaining part of the program.
The judgement of Sigrid van Heerwaarden Global B.V. is decisive in this. If necessary, certificates from a GP or medical specialist should be given.
In case of cancellation of the program by Sigrid van Heerwaarden Global B.V. a refund will take place for the part of the program in which you have not received the service.
Sigrid van Heerwaarden Global B.V. accepts no liability if it appears that you are acting irresponsible, or have concealed or withheld any medical or other important information for the program/service.
You remain responsible at all times for what is happening in and with you and the decisions and actions taken in response to the scholar during the participation in the program/service. Because you are responsible for your own actions, Sigrid van Heerwaarden Global B.V. can never be held liable for your welfare.
During the execution of the program/service, the protection of the personal data of the participants by Sigrid van Heerwaarden Global B.V. is of the greatest importance. Your personal data will therefore be treated with the greatest care.
Sigrid van Heerwaarden Global B.V. processes your data in accordance with the Personal Data Protection Act.
All team members working for Sigrid van Heerwaarden Global B.V. are obliged to respect the confidentiality of the data at all times.
Sigrid van Heerwaarden Global B.V. uses information from participants exclusively for relationship management and operations, including enrolling participants, to send you relevant information for activities and meetings, and to send you information about the products and related information.
If you do not wish to receive any more information, please unsubscribe using the unsubscribe link at any of the received emails.
You shall not be entitled to make copies of the material made available and/or to make the material available to third parties. The attributable copyright and/or ownership of the material remain with Sigrid van Heerwaarden Global B.V.
Without the explicit and prior written authorisation of Sigrid van Heerwaarden Global B.V., reproduction and/or distribution of the materials made available makes the participant liable for damages.
Sigrid van Heerwaarden Global B.V. is the only one entitled to make sound and/or image recordings during the experiences to ensure quality.
You agree and accept that Sigrid van Heerwaarden Global B.V. is authorized to record or otherwise capture your likeness, voice, images, and statements made in connection with your participation in the program (except for private 1:1 sessions) for Sigrid van Heerwaarden Global B.V.’s own use.
You hereby assign to Sigrid van Heerwaarden Global B.V. all rights, title, and interest to have and to use, royalty free, any such likeness or portion of your participation in the program for documentary and training, or any other lawful purpose.
When it comes to COVID-19, Sigrid van Heerwaarden Global B.V. follows all local mandates, regulations, and recommendations for group interactions.
This may impact LIVE Retreats and they may therefore be canceled. You will be notified about any cancellation well in advance.
If you have complaints with regard to a program/service, you must make it known in writing to SIGIRD VAN HEERWAARDEN ([email protected]) within 14 days after the occurrence of the complaint.
After examining and discussing the complaint with the participant, Sigrid van Heerwaarden Global B.V. will give the best possible execution to the chosen solution direction.
These Terms and Conditions shall be governed and construed in accordance with laws of the Netherlands.
You can review the current version of our Terms & Conditions on our website via www.sigridvanheerwaarden.com,.
New terms and modifications to the existing conditions will be made known via our website. It is your responsibility to check our website periodically for any changes.
Deviation from these Terms and Conditions are only valid if this has been agreed in writing with Sigrid van Heerwaarden Global B.V.
None of our programs/services is accompanied by any guarantee of results. We cannot guarantee results for you because that is entirely dependent on your level of commitment and desire for change.
Any stated or posted testimonials for results have come from customers, students, and clients who have completed sessions, work, or programs with Sigrid van Heerwaarden Global B.V. and reported their unique, individual results.
Under no circumstances do we guarantee or state that these results can be replicated by others. Transformation, success, and life changes require a high level of commitment, discipline, and desire and those are up to the individual to implement in their lives.
Our programs/services are not to be considered a replacement for mental or medical advice or services.
Any questions about the Terms & Conditions should be directed to us at [email protected] or in writing and mailed to our office address:
Sigrid van Heerwaarden Global B.V.
8932 GX LEEUWARDEN
Effective date: May 24, 2018
Last update: November 11, 2021
The group aspect is mind blowing. I never expected this level of deep connection. It brings me to tears. These connections are for life. I experience a deep heartfelt connection with each individual.
I am presently in the September Soul Mastery experience. I am writing this from my heart as I know there are some folks who may be wondering if this is for them. I have to say I knew immediately I wanted to do it. I jumped into it and was caught by my Light Tribe-fully supported Because it was and is the right thing for me. Sigrid provides such a high-frequency container that allows one to
Grow more deeply in their Soul’s path within this human form called a body. Sigrid calls it embodiment.
Soul Mastery isn’t the journey I thought it would be-it is incredibly better. My personality self thought of goals and how she would like to be and she is fully Supported in Soul Mastery. My personality self is learning to allow and to receive. She is learning she is safe to be who she is, and cherished AS she is right now. My soul is having the most wonderful dance with all of this. I am growing in ways I never dreamed of because my mind thinks small and the soul says bigger. I am supported to lead with Soul on every level in Soul Mastery. I am so honored to be in a group of high-frequency individuals who support me and help me in so many ways. Who see me on FB and send their love. Beautiful Divine Beings who have reached out beyond class and given their gifts to me-Light Language/sound healings, Light weaving, Soul paintings, in a time I really needed upliftment. The gifts are still unwrapping for me. It is not only Sigrid-(who is so amazing )and her Light Tribe- it is the group that gathers to be present to one another on our collective and individual journeys. This is one of the most profound experiences in my life.
With infinite love and gratitude,